Why do big computer projects fail? False hopes and confusion, says Prerogative’s Ian Garvey.

When you’re playing table tennis, seeing the ball should be simple. But if the ‘ball’ consists of a series of orders that are bouncing back and forth between various branches of your business, visibility can be tricky.

blueStar’s Joanne Collinson thinks true integration of work systems is vital for a business – like a healthy sex life in a good marriage.

Greentree’s business psychology guru says staff will be happier working on a new computer system if they’re involved in the implementation process.