JR’s Teresa Hooper says when the sharks are circling, businesses that know their strengths and weaknesses are less likely to be gobbled up.

Griffiths had already benefited from Greentree’s ease of use, flexibility and drill-down features, which sped up the time for processing orders and provided greater visibility. However, errors in the picking of products were costing time and money.

Good asset management is the difference between profit and loss, says Addax's David Sankey.

Greentree's Stephen Sims asks, if a customer fined you for mucking up an order, how would you feel?