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Product Overview
Customer Relationship Management

As organisations constantly look for competitive advantages in today’s rapidly changing business world, managing your customers and sales processes effectively has become essential. Our CRM suite provides a solution that can be easily tailored to suit most businesses, with seamless integration into the core Greentree financial and distribution modules and secure workgroup-based access to sensitive information.

“We are pushing the boundaries of CRM. We have extremely complicated CRM, fund raising and booking requirements. Our experience in the field means we require a sophisticated product but the integrated system we wanted has been achieved.“

Greentree Customer Relationship Management Suite

Modules

Sales & Marketing

Effectively managing your leads, prospects and customer quotes is a key part of any sales-focussed organisation. Greentree’s Sales & Marketing module provides a range of tools for full sales cycle and campaign management, pipeline reporting, quote creation and automated invoice or sales order creation.With on-line access to inventory products, prices and availability, your sales staff will be able to create accurate quotes and automatically produce these using Microsoft Word or Excel.

Greentree Customer Relationship Management - Sales & Marketing Module

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Contacts & Relationships

As organisations constantly look for competitive advantages in today’s rapidly changing business world, managing your customers, suppliers, sales and service processes effectively has become essential. Greentree’s Customer Relationship Management (CRM) suite provides a powerful base that allows you to define the organisations your business comes into contact with, and take a holistic view of your relationship with them.

Greentree Customer Relationship Management - Contacts & Relationships Module

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Bookings Management

A key part of your marketing may include the requirement to organise and manage different types of events. Greentree Bookings Management is a comprehensive and efficient solution for organisations that require co-ordination of events or booking of resources. Greentree even has the facility to invoice attendees, making this module applicable to training courses, seminars and other revenue generating events.

Greentree Customer Relationship Management - Bookings Management Module

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Knowledge Base

Managing information and making it accessible to internal staff, customers and suppliers, is a challenge for all organisations. Greentree’s Knowledge Base module provides a framework for systematically storing information, and providing flexible yet secure access control, both internally and externally to that information.

Fund Raising

Fund Raising allows charity organisations that receive pledges and donations to capture whom the pledge/donation is from, what it relates to and the amount involved. It also allows for the processing of money received. Pledges and Donations can be revised ensuring a full audit trail of all revisions is maintained. This is performed with the use of a version number, which reflects the original Pledge/Donation.

Over the Counter Sales

The Greentree Counter Sales module caters for ‘over the counter’ sales transactions, providing customers with prompt and accurate sales details at the counter. The powerful integration into the Greentree financial module means as soon as payment is received the item is processed, giving Sales personnel real-time information at the time of the sale.


Customer Stories
Leap Australasia
Anglican Youthworks
Eurotec Instruments
more>>

Download PDFs
Sales & Marketing
(1.3Mb)
Contacts & Relationships (1.7Mb)
Bookings Management
(1.4Mb)
 
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