By helping us win tenders, Greentree certainly gives us an edge over our competitors.
Greentree’s eBusiness suite provides a flexible web solution designed to give customers, suppliers and staff the control and instantaneous levels of service and information access they expect. Not only that, but because you’re removing all the redundant human elements from the equation, you can expect to dramatically decrease your costs. The eBusiness suite will also help eradicate mistakes that have a high business cost and can damage your business relationships.
The widespread acceptance of the Internet as an integral part of business enables your organisation to transform the ways it interacts with its customers. Greentree’s WebStore module provides a secure and completely on-line solution that enables customers to browse illustrated product catalogues, check pricing and availability and enter orders. Customers have real time access to their outstanding sales orders, plus details of their account status and transaction history.
Organisations wanting to access and manage customer relationship data over the Web can use Greentree’s eCRM module, which provides access to an unlimited number of Greentree users, or your customers and suppliers, via an Internet browser. eCRM is an ideal solution for geographically dispersed organisations that are committed to maintaining the highest level of data integrity in their CRM system.
In today’s business world, customers expect direct access to information serving technologies that will help them stay informed, communicate effectively and make better business decisions. The Greentree eCRM Service Portal empowers your customers and staff, with a web-based connection to the Greentree CRM Service modules, providing real-time access to both enquiry and data entry functions.
Your customers expect a higher level of service, particularly when they rely on it to keep their operations running. Is your business equipped to manage this dynamic and challenging target?
The success of the service or project oriented organisation is tightly linked with its ability to manage its employee’s timesheets. Greentree’s eTimesheet module allows employees to submit their time and expenses via the Internet, breaking down the barriers previously posed by long term on-site projects and remote locations. Businesses in these sectors can ensure that their invoices are issued promptly, billing disputes are minimised and that Management have a powerful tool for employee time and expense analysis and approval.
Imagine being able to process key business approvals on the go – from your warehouse, your branch office in China or from a taxi on the way to the airport. With eApprovals, you can. Managers and senior staff have become increasingly mobile in today’s fast-paced world, yet the need for them to still be hands-on in the business has not changed. eApprovals help increase workflow efficiency and minimise delays across your business. It gives users access to the information and tools they need to process approvals in real-time, from anywhere at anytime.
Your HR department should be engaged in strategic workforce planning and supporting business performance, not bogged down in HR transactions and queries. Accurate employee data and intelligent HR processes are crucial to the efficiency of day-to-day business operation. eHR lets remote staff and HR managers deal with routine HR requests expediently allowing management focus on the bigger picture.